FXCC Rejected My $3,645 Withdrawal and Removed My Trading Profits – Seeking Explanation .

* Formal Complaint Regarding Withdrawal Rejection and Profit Removal by FXCCTo Whom It May Concern,I am submitting this formal complaint regarding the handling of my trading account and a withdrawal request processed by FXCC.* Account Information* Broker: FXCC* Trading Platform: MT4* Account Number: 888****** Withdrawal Method: Cryptocurrency* BackgroundI traded on my FXCC account and generated profits through normal trading activity.On June 2, 2026, I submitted a cryptocurrency withdrawal request for approximately USD 3,645.Initially, the withdrawal request was accepted for processing. However, it was later marked as "Declined" in my FXCC client portal.After the withdrawal was rejected, the amount of approximately USD 3,645 was transferred back to my MT4 account through an internal transfer.Subsequently, I noticed balance adjustments in my MT4 account history, including transactions similar to:* Deposit: +USD 3,645.12* Withdrawal: -USD 3,645.12Following these adjustments, a significant portion of the profits I had earned from trading was removed from my account.* My ConcernsI am requesting a clear and detailed explanation regarding:1. The exact reason why my withdrawal request was rejected.2. The specific clause, policy, or trading rule allegedly violated.3. The reason the funds were returned to my MT4 account through an internal transfer.4. The legal and contractual basis for removing or adjusting my trading profits.5. A complete audit trail and account statement showing all balance adjustments made by FXCC.*My RequestI respectfully request that FXCC provide:* A written explanation of all actions taken on my account.* Documentary evidence supporting any alleged violation.* A complete transaction audit report.* A review of the profit removal decision.* Restoration of any legitimate profits if the adjustment was made without valid contractual justification.I believe transparency and fair treatment are essential in maintaining trust between brokers and clients. Therefore, I expect a detailed response and resolution regarding this matter.I reserve the right to escalate this complaint to relevant regulatory authorities, broker review platforms, and consumer protection organizations if a satisfactory explanation is not provided.Sincerely,FXCC Account Number: 888*****