Withdrawal not approved

I have an account with Skyline Trading in the UAE and submitted a withdrawal request on 25 June 2025. As of today, the request is still pending approval. I have attempted to contact the company through multiple channels — including their official phone number, my Account Manager's number, and email — but have received no response. I also raised a support ticket via their online portal, which likewise remains unanswered. Given the prolonged silence and lack of action, I am concerned about whether Skyline Trading is still operational or if there are more serious issues at play. Can anyone provide updates or share recent experiences with the company?