I (account: 448638) hereby lodge a serious complaint regarding the issues encountered during my account operations on the FXGT platform. I completed the standard account opening process on your platform, including facial recognition and identity verification, and performed the required deposit operations accordingly. Throughout subsequent transactions, I strictly adhered to the platform's rules and conducted normal market operations. However, when I requested a withdrawal, your platform unjustly rejected my withdrawal request on the grounds of 'suspicion that I registered multiple accounts using different email addresses,' and deducted 1965.63 from my account. I express extreme dissatisfaction and strong protest against this action. My account opening and trading processes fully complied with your platform's regulations. Your unilateral decision to deem my actions as violations and deduct funds without providing any substantial evidence severely infringes upon my legitimate rights and interests. I demand that your platform: 1. Immediately provide detailed evidence and specific regulatory basis 2. Fully refund the deducted amount 3. Restore normal withdrawal functionality to my account Should I fail to receive a reasonable explanation and satisfactory resolution, I will have no choice but to escalate this complaint to the relevant financial regulatory authorities and consider legal actions to protect my rights. I look forward to your prompt response and a fair resolution.