I entered with a heavy position. The phone screen recording showed continuous profits, but I couldn't close the position. On the third attempt to close, the platform executed it at a price that never appeared in the market—MT5 quotes confirmed no such price existed at that time. This turned my profits into losses. When I requested the trade code, the platform outright refused and then banned my account, blocking my access. They destroyed all evidence, but I always record my trades, so I have complete proof. I hope the platform can assist in defending my rights! Thank you!