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Severe account slippage resulted in significant losses, with a forced liquidation of $50,000 under locked positions.

FX3630304116
Within 1 year
Unverified

Exposure

On November 29th, a slippage of $10,000 occurred with no resolution. Around 4 PM Beijing time, the market experienced abnormal volatility and erratic price movements. Among the abnormal short orders were the following: When I requested a one-click closeout, the average price was around 4153 (refer to order number: 649775024, closed at 4153.88). Upon pressing the one-click closeout button, the system's instantaneous spread approached 1000 points, and the backend showed the position was closed at 4162-63. The abnormal long orders included: Order number: 649864284, with a take-profit price around 4175, but the system slipped to 4155.73, a difference of 20 points. This trade had a profit of approximately $1600 when I closed it. On the evening of December 12th, my account balance was still $50,000, with sufficient margin coverage and corresponding long and short hedges in place. However, at 16:47 system time, the account was subjected to a chain liquidation by the system.

Original

账户滑点严重导致大额亏损,在锁仓情况下爆仓5万美金

11月29日,滑点1万美金,处理无果。在北京时间下午4点左右,行情波动异常跳动,以及波动异常跳动,其中空单异常订单如下: 本人申请一键平仓的时候单价均价在4153附近(可参考订单号:649775024平仓价格在4153.88)本人按下一键平仓,当时系统瞬时点差接近1000点,后台查看是按照4162-63价格平仓;其中异常多单情况如下:订单号:649864284 止盈价格在4175左右,系统滑点到4155.73,价差20个点,此单本人平仓时候利润为1600美元左右; 在本月12月12日晚,本人账户结余任有5万美金,且在担保比充足的情况下,且有多空有相应对锁的情况下系统时间16点47分被系统引发连锁强平。

15h

Hong Kong

Severe Slippage

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