I am a registered client of AXI (AxiTrader Limited), with the registered email louis60@outlook.com and associated accounts 887 and 88****1. I opened an account on November 17, 2025, and deposited USD 20,941.64 on November 18, 2025, subsequently engaging in trading. On November 23, 2025, I submitted my first withdrawal request. The standard processing time is 1-3 business days. However, by December 3, 2025, I had not received the funds. Instead, both withdrawal requests were returned to my trading account. The AXI platform cited a "funds review" as the reason, demanding that I provide bank statements, proof of income, deposit receipts, and biometric verification. My deposit was made via cryptocurrency, and I had also requested a withdrawal to cryptocurrency. I fail to understand why the platform requires my banking information. Nevertheless, in urgent need of the funds and wishing to cooperate, I promptly submitted all requested documents and completed the biometric verification. As of now, I am still unable to resubmit the withdrawal request. Over the past week, I have repeatedly contacted the platform via email and through my IB/account manager to inquire about the review status. The relevant department either ignores my inquiries entirely or provides vague, non-committal responses, citing the ongoing review as an excuse. To date, my withdrawal remains in limbo. The account's profit is merely over USD 5,000. More critically, the account still holds my initial principal investment of USD 20,941.64. Given such illegal and non-compliant practices, what introducing broker would dare to cooperate with such a platform in the future? What investor would feel safe depositing funds? I call upon media friends to help expose this platform's misconduct by sharing my case. Simultaneously, I will commence legal proceedings to defend my legitimate rights and interests. I urge all clients to steer clear of this platform. If you've had a similar experience, please share your story in the comments below. Let us organize and stand together to protect our rights.