Hello, we take this matter very seriously. The platform is always committed to ensuring every compliant transaction and asset security for our users. We have urgently forwarded the time period (May 26, 22:45) and the gold trading product from your screenshot to the technology and risk control departments for data log retrieval and verification. To help you verify and resolve the issue more efficiently, please kindly send us your trading account and specific order number via private message. As soon as we have the verification results, we will contact you promptly and handle it properly. Thank you for your oversight!