WikiFX’s Official Announcement: Warning Against Fraudulent Emails

Dear Users,

Recently, WikiFX has received some feedback from users reporting that fraudsters are impersonating WikiFX to send fraudulent emails through third-party email services not authorized or managed by WikiFX (including but not limited to Gmail, Hotmail, 163, and other public email platforms). These emails falsely claim that, for a certain fee, they can help users recover lost principal from other trading platforms, as shown in the image below:

In light of these malicious activities, WikiFX hereby solemnly issues an official statement:

WikiFX has never, and will never, proactively contact users through unofficial channels (especially public emails) to request any fees in exchange for promises to recover losses or provide other financial services. We urge all users and partners to remain highly vigilant and not to trust such unverified information and requests.

Clear Official Stance of Protecting User Rights

As a leading forex information service platform in the industry, WikiFX is committed to providing scientific, transparent, and accurate information services. We have never, and will never, in any form, promise or charge a “service fee” or “deposit” to recover users investment losses on other platforms. Any such behavior conducted in the name of WikiFX is fraudulent and unrelated to WikiFX. We have zero tolerance for fraudsters impersonating WikiFX and will reserve the right to take all necessary legal measures to hold them accountable. We will actively cooperate with law enforcement agencies to combat such fraudulent activities.

Reminding Users to Be Cautious and Verify Email Sources

We strongly advise all users to remain vigilant and to be highly skeptical of any requests for payment to recover investment losses. Please ensure to verify the authenticity of any information through official WikiFX channels (including but not limited to the official website, official customer service phone numbers, and official email addresses). Do not trust emails, text messages, or phone calls from unknown sources to avoid financial loss.

WikiFX only uses email addresses with the following three domains for official communications:

• wikifx.com
• wikiglobal.com
• wikifxedm.com

Any email claiming to be from WikiFX that uses other email domains (including but not limited to Gmail, Hotmail, 163, etc.) is not from WikiFX official team and should be treated with caution. All users are strongly advised to remain vigilant regarding emails from non-official domains, especially those claiming to be from WikiFX or related parties. Please take the following measures:

1. Do not trust email content blindly: Avoid clicking on links or downloading attachments in the email to prevent phishing attacks or malware infections.
2. Verify the sender's information: Carefully check the sender's email address to ensure it belongs to one of the official domains mentioned above.
3. Official channel verification: If in doubt, please verify directly through the official WikiFX website, official customer service hotline, or official social media channels.

For users convenience in verifying information and consulting issues, we are re-publishing the official WikiFX contact details:

• Official website: https://www.wikifx.com/
• Official customer service phone number: Refer to the contact details of the official website in various languages
• Official email: support@wikifx.com

WikiFXs Commitment:

WikiFX remains committed to the principles of integrity and professionalism, striving to provide users with safe, reliable, high-quality, and efficient services. We resolutely oppose any fraudulent activities carried out in the name of WikiFX. We also call on all users to enhance their security awareness, jointly maintain a safe online environment, foster a positive industry atmosphere, and improve the security of the trading environment.

Thank you for your continuous trust and support. If you have any questions or encounter any suspicious situations, please contact WikiFX official team immediately. Thank you for your understanding and support!

Sincerely,

WikiFX Official Team

19th July 2024