44달러를 인출했는데 34달러만 받았습니다. 연락을 했더니 네트워크 수수료(ERC20) 때문이라고 했지만, 저는 TRC20으로 인출했습니다. 증거를 제시하자, 2025년 3월부터 이용해왔고 이런 공제는 한 번도 없었는데 이제는 정상적인 새 수수료라고 했습니다. 다음 날 178달러를 인출했는데 175달러만 받았습니다. 44달러 인출 시 10달러가 공제되고 178달러 인출 시 3달러가 공제됐다고 알렸더니, 실수를 깨닫고는 답변에서 당황하는 모습이었습니다.
원문
Unexplained deductions upon withdrawal
I withdrew $44 but received $34. When I contacted them, they told me it was a network charge (ERC20), but I withdrew via TRC20. When I gave them proof, they said it was a normal, new fee, even though I've been with them since March 2025 and these deductions have never happened before. The next day, I withdrew $178 but received $175. I told them that $10 was deducted when I withdrew $44 and $3 when I withdrew $178. When they realized their mistake, they became flustered in their response.
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원문
Unexplained deductions upon withdrawal
I withdrew $44 but received $34. When I contacted them, they told me it was a network charge (ERC20), but I withdrew via TRC20. When I gave them proof, they said it was a normal, new fee, even though I've been with them since March 2025 and these deductions have never happened before. The next day, I withdrew $178 but received $175. I told them that $10 was deducted when I withdrew $44 and $3 when I withdrew $178. When they realized their mistake, they became flustered in their response.
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