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Resolved
Manipulation on clients’ profitable orders
Object
XM
Issue
Others
Requirement
2020031842411113428
Amount
$4,900(USD)
Time
137day20hour

Mediation Progress
Hong Kong2020-08-11
Resolved
FX1427056551
Cyprus2020-03-30
Reply
XM
The MT4 trading account you provided is incorrect. Please check and resubmit. It is best to attach a screenshot of the trading account.
Reply
Hong Kong2020-03-28
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2020-03-28
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2020-03-26
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FX1427056551

On March 26th, there was a $100 slippage on XAU/USD. I went short at 1600 and set the take-profit at 1552, and bought long at 1552 with take-profit at 1590. But the platform deleted all my take-profit orders, causing my huge losses.


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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
