Amount resolved within one month(USD)
$519,925

Number of People Resolved
15324

Amount resolved within one month(USD)
$519,925
Number of People Resolved
15324
Resolved
Quotes are closed, preventing withdrawals and resulting in financial losses.When you're making money, they deliberately restrict your account, disable quotes, prevent you from placing or modifying orders, block profits, set stop-losses at 0.65388, and block withdrawals, resulting in capital losses.
Exness
Hong Kong
21h
Resolved
Trading prohibited, withdrawal unavailableI deposited $1,000 with Exness in November to trade. After nearly a month of normal trading, I'm still down over $100. On Monday, they suddenly banned my trading account. I can't withdraw funds either. They claim the transfer is being processed within 24 hours due to “technical reasons,” but it's been several days now. Customer support doesn't respond—they're playing deaf and dumb. Is this a scam platform? Below are my normal trading orders.
Exness
Hong Kong
Two days ago
Resolved
Scam Broker: Accused of Violation on First Profitable Trade, Withdrawal DeniedI am utterly confused. After my very first trade following account registration, which was profitable, the platform denied my withdrawal request, claiming I had violated their rules. When I asked their customer support to specify the violation, they repeatedly told me to "check the email." However, the email provided no reason for the alleged violation. I demand to know: What rule did I actually break? Where is your evidence? How can a company that blocks withdrawals on profits have such high ratings? I have done nothing wrong, and if this is not resolved, I will escalate my complaint to the relevant authorities.
XM
Taiwan
Two days ago
Resolved
RockGlobal does not allow withdrawalsWithdrawal not being reviewed, unable to withdraw
RockGlobal
Hong Kong
Two days ago
Resolved
Severe jamming causing lossesThe lathe jam caused a loss of at least two hundred bucks. My 4164 profit could have been 4180 if it hadn't jammed.
TMGM
Hong Kong
Three days ago
Resolved
I made a deposit via the platform's official QR codeI made a deposit via the platform's official QR code, but the money never appeared in my account. Even after I submitted my bank statement and extensive evidence, the platform ignored my request and is now dodging all responsibility.
XM
Vietnam
Three days ago
Resolved
Pig butchering scamIn November, I deposited 14,000. By December 1st, I had lost over 2,000. I withdrew 2,300 midway. On the 1st, they emailed me saying my account was suspended. They stated they would close my backend in three days and required me to submit a video holding my ID within three days to request a withdrawal. I recorded the video as instructed and replied, but received no response for several days. When I contacted platform customer service, they claimed to have received my video and said it would be processed. They dragged it out until the 4th without resolving it, then directly shut down my backend so I couldn't log in. Over 10,000 yuan of my principal remains trapped inside. This malicious act of the platform swallowing my principal constitutes fraudulent behavior.
TMGM
Hong Kong
Three days ago
Resolved
This is outrageous! I made a profit of $1,900, and now the platform is blocking my withdrawal.My manager had the nerve to offer me a mere $76 instead of my full earnings. This is a complete scam!
VT Markets
Hong Kong
In a week
Resolved
Scam platform, no withdrawalScam platform, no withdrawal
VT Markets
Hong Kong
In a week
Resolved
It's my first time trading and they are not allowing me to withdraw funds, it's baffling.It's my first time trading on this platform. When I tried to withdraw money, they emailed me stating that internal restrictions prevent withdrawals. Despite my attempts to communicate, the platform did not take any action. A few days later, they emailed me terminating our collaboration without providing any reason beyond "violating regulations". I request intervention and coordination, thank you very much.
VT Markets
Hong Kong
In a week
Resolved
EA scam with 21 consecutive orders leading to liquidationThe EA placed 21 consecutive orders resulting in a loss of $600, failing to follow the one-order-at-a-time lot size 0.01 rule. After contacting the customer service manager and confirming that there would be no margin call, the EA completed 21 orders within one minute, followed by a group notification stating the EA was malfunctioning and out of control. A few minutes later, all 21 orders incurred losses simultaneously. A claim was filed to recover the funds, and trading account 300378 can be checked for transaction records. In the afternoon 15.00 Beijing time, a notification was issued to shut down the EA, but it continued to place orders automatically. Around 20.00 in the evening, after I changed the trading account password, there were still 2 orders placed by the EA. Currently, there is still over $450 at risk with $200 in open losses.
SOOLIKE
Hong Kong
In a week
Resolved
Constant slippage, it's too severe.My approach to opening positions is to set a stop-loss first, then enter the trade. In other words, I always open positions with a stop-loss in place. If it gets hit, I understand it—it can happen that the price approaches my stop-loss or even exceeds it. Currently, my most severe trade exceeded the stop-loss by two dollars.
Exness
Hong Kong
12-04
Resolved
The Exness platform crashed, leading to a margin call, and they have consistently refused to compensate.On the evening of October 16, 2025, until the early hours of October 17, this platform suddenly crashed, making it impossible to close positions. This resulted in my position being liquidated, losing nearly $1,200. The customer service hotline was constantly unreachable. When I finally got through, they promised compensation by the 24th, but on the 27th, they said it would take 8 to 10 days. Now, half a month has passed, and the compensation still hasn't arrived.
Exness
Hong Kong
12-04
Resolved
Made profits from trading but they won't allow withdrawals, accusing me of violating clause 3.7.The broker seized all my capital and profits, accusing me of clause 3.7 violation, even though I traded normally and have made withdrawals before. This will cause me total loss, and I will take this matter to the end.
Vantage
Thailand
11-29
Resolved
Platform outage on EX resulted in a liquidation, for which the platform took no responsibility.The network was down for 3 hours on the 16th. I was holding 1.5 long positions. Originally, there was a profit of $500. By the time the internet connection was restored, it turned into a loss. In the end, it was preserved. The platform is not responsible. They said I still had trading permissions—how could I close the positions when I couldn’t even connect?
Exness
Hong Kong
11-28
Resolved
Conversion of USDT to USDC resulting in withdrawal refusalConversion of USDT to USDC resulting in withdrawal refusal
XM
Hong Kong
11-28
Resolved
XM advertised that deposits under $500 would receive a 50% bonus, but I didn't receive the bonus after depositing.XM advertised that deposits under $500 would receive a 50% bonus, but I didn't receive the bonus after depositing.
XM
Hong Kong
11-28
Resolved
A scam platform deducting my profits.A friend recommended it, didn't expect the platform to be so shady, closing my orders and deducting my profits. Customer service is dismissive.
XM
Hong Kong
11-28
Resolved
I deposited money but the exchange did not resolve the errorThe exchange always requires a TXID, but meanwhile the funds have been sent and the exchange does not confirm it.
TMGM
Vietnam
11-27
Resolved
Not allowing withdrawal of profits.Deposited $1000, made profits but the Yixin platform doesn't allow withdrawal. Everyone be careful not to be scammed, after making profits you have to complete 100 hands before they allow withdrawal. If your capital is lost, you can't complete it, you can only lose. If you win, they don't allow withdrawal, it's a gold swallowing beast! Everyone, beware of this fraudulent platform!
easyMarkets
Hong Kong
11-23
Amount resolved within one month(USD)
$519,925

Accumulative Amount Resolved
$67,602,439(USD)

Number of People Resolved
15,324

Processing Speed(day/case)
39
