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Resolved
Malicious 200-pip slippage with Exness
Object
Exness
Issue
Severe Slippage
Requirement
other
Amount
$66(USD)
Time
35day16hour

Mediation Progress
Hong Kong2020-09-18
Resolved
QINGJIAOWOGONGLINGJIN
Cyprus2020-08-19
Reply
Exness
Regarding the order appeal of your account 43008377, we have received your reply via email. We will check the execution time of your order in the system again and give you a reply as soon as possible.
Reply
Hong Kong2020-08-14
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2020-08-14
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2020-08-13
Start Mediation
QINGJIAOWOGONGLINGJIN
On the night of August 13, 20:25, I run the EA and waited the result.
When it was released at 20:30:04, I went short on 2 orders on EA and another order manually. Something strange happened, the EA got stuck, a 200-pip slippage occurred. Hum, so ridiculous!
It isn’t the first time. Once, when talking with my friend who always placed orders manually, I figured out there was a delay with my order. Thus, I seriously doubted that there was malicious slippage with Exness. The experience here was precedent.
The pic 2 shows the trading history that I’ve never suffered losses. Is it a fraud?

Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
