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Resolved
Close positions compulsorily
Object
Exness
Issue
Others
Requirement
2020031827311524118
Amount
$687(USD)
Time
41day22hour

Mediation Progress
Hong Kong2021-03-10
Resolved
No Fear in My Heart
Cyprus2021-02-08
Reply
Exness
After checking the closing time and the historical offer of the order, there is no problem to confirm the closing price of customer's order. The platform's forced liquidation rule is implemented first with the order with the largest loss. Customers can refer to the forced liquidation data shown in the account history of the MT4 trading platform. Please notice that only the Bid price is displayed in the MT4 chart, so the closing price is the price in the chart plus the spread at the time.
Reply
Hong Kong2021-01-27
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2021-01-27
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2021-01-27
Start Mediation
No Fear in My Heart
I’ve searched all the price and they closed my positions with 0.4 slippage. I suspect that they modified the data.
Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
