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Resolved
The MT5 of XM is fake!!!
Object
XM
Issue
Severe Slippage
Requirement
other
Amount
$8,000(USD)
Time
31day8hour

Mediation Progress
Hong Kong2021-05-15
Resolved
FX1725907706
Cyprus2021-04-15
Reply
XM
Thank you for choosing and trusting XM! Regarding your feedback, we have a specialist who has contacted you by phone. If you have any questions, please enter the official XM website https://www.xm-direct.com/cn/ in time, and click on the [Web Customer Service] in the upper right corner to contact customer service. XM provides 24-hour online customer support from Monday to Friday and is happy to assist you. Thanks.
Reply
Hong Kong2021-04-14
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2021-04-14
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2021-04-14
Start Mediation
FX1725907706
Yesterday, the short order of 1742.17 in the evening of 4.13 and the short order of 1746.63 set a take profit of 1742. Today, the market opened on 4.14 and the lowest price of XM’s mt5 was 1733.12, but my order did not take profit, and XM’s mt4 platform did not have this price! ! This is not the case with other viewing software! I asked the customer service and there is no reply, saying that all their order funds are flowed to the international market, then I suspect that XM is a fake order. I have already made a loss of nearly 50,000 yuan on this platform. Now I expose them! I hope everyone will not be deceived!
Start Mediation
Statement:
1. The above content only represent personal view, do not represent WikiFX's position
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
