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Resolved
The withdrawal application has been passed but my money has not arrived until now.
Object
XM
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$46,243(USD)
Time
34day4hour

Mediation Progress
Hong Kong2021-06-06
Resolved
FX5866261012
Cyprus2021-05-07
Reply
XM
First of all, we found that the account you provided is not an XM trading account, and your mobile phone number has not been registered on the platform, and the download link you provided is not a link to the XM official website. At the same time, there has recently been a phenomenon of deliberately imitating XM Logo, websites and applications. Please raise your awareness of risk prevention. Do not download and install any fake XM website or application. Please be sure to protect your personal privacy and information, and please look for the official website of XM China. Finally, for the safety of your personal information and funds, please be sure to raise your awareness of risk prevention. If you have any questions, please look for it in time and enter the XM official website, click on the [Web Customer Service] in the upper right corner to contact customer service, XM provides 24-hour online customer support from Monday to Friday, and I am very happy to help you.
Reply
Hong Kong2021-05-06
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2021-05-06
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2021-05-03
Start Mediation
FX5866261012
I applied for withdrawal on April 30, but the bank card has not received any information after the withdrawal was passed! What’s more, I couldn’t reach the customer service!

Start Mediation
Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
