The complaint department is checking and dealing with the server delay issue you submitted, and will inform you the result as soon as possible, please wait patiently. At the same time, we're deeply sorry for the inconvenience caused.

Dear customer, in terms of your problem you can contact the 24 platform customer service or send email to official customer service support@exness.com (ensure the correct email address). Please pay attention to your inbox or keep consulting the 24h online customer service, if you contacted us before. Thank you.

I experienced two laggings in a week and I was unable to liquidate the position and lost money. The same market can be traded on other platforms, but Exness directly closed the market and cannot trade. It has caused me to lose twice for 40,000. US dollars. Directly make your transaction unable to be completed and be controlled by the backstage. Don't trust this fraud platform.