Dear customer, you can report the problem in details to the 24h customer service or email the official customer service at support@exness.com(ensure the correct email address) with your registered email at our platform. If you contacted us before, please still reply email or consult the official 24h customer service.

For more than half an hour, the main trading pair USDJPY has no fluctuations, cannot open or close positions, and the spread is 70+, which is normal compared to other traders at this time. Asked customer service and said that the technical department was repairing. Although the withdrawal is still normal, this problem cannot be ignored, right?