We confirm the receipt of your application for account cancellation and inform you of the rules of cancellation in accordance with the customer agreement. You are obliged to close all the orders with open positions. If you did not do so, we will close the orders with open positions at the current price when cancelling the account; you will be not allowed to log in the trading platform with your account to suspend the operational function; the application of opening a new position will not be allowed; you will be refused to withdraw money from the trading account. If you still have any orders to be closed or any obligations to be done under the customer agreement, we reserve the right to keep the funds.

It was delayed for a month and it was only 900 US dollars. Every time I was asked to provide additional information, I contacted customer service online 5 or 6 times, and provided withdrawal applications more than 10 times. The information is given, even the income tax bill is given, but I still refuse to withdraw the money, what platform