Dear customer, please report your problem in detail to the platform 24 hours customer service or send an email to support@exness.com (ensure the correct email) with your registered email. If you contacted us before, please still reply to the email or consult the official online 24 hours customer service for help. Have a good time.

On August 8, 2022, my Exness account was 12172478. The customer under my name completed the order. On the morning of August 9, I opened the background and found that the account number in the background turned gray and had been frozen, so I could not withdraw funds or transfer money. Let me contact customer service, so far no solution. Please help to mediate