Dear ForexEye staff, hello! I am an ETO Markets agent (account 6108606). The total net value of 5 client accounts under my name (8607160/8606843/8607149/8607148/8607158) is approximately $6003.01. The platform has refused to process withdrawals of profits, citing "trading violations,\" and only allows the withdrawal of the principal. The platform's criteria for determining \"violations\" depend entirely on whether the trading result is a loss or a profit, not on the trading behavior itself. This is a typical case of selective rule enforcement, seriously violating the principle of fair trading. 1. Double Confirmation of Trading Method Compliance Before Account Opening Before opening the account on February 27, 2026, I consulted the ETO official website online customer service about the trading method (full position seconds before market close, exit at the next day's open). The customer service explicitly replied: \"The platform has no regulations restricting the time or method of client trading,\" and proactively notified an account manager to contact me. Subsequently, the account manager communicated with me, stating they would report to their supervisor. They replied about an hour later: \"The supervisor said, as long as you are trading normally, holding positions, and making normal profits, Eto Markets will not deduct from clients. The trading situation you described can normally withdraw profits at Eto.\" 2. Platform Never Deemed It a Violation During Losses On March 9, a client incurred a loss. I confirmed with the account manager if the method was problematic, and the reply was \"Risk control did not flag this trade as a violation.\" On March 20, a client experienced a negative balance (went negative), and applied for a negative balance reset. The account manager clearly stated \"Normal reset.\" On March 23, after we applied for a reset on behalf of the client who went negative, we reconfirmed with the platform's customer service manager that this method was normal and the reset was also normal. 3. Platform Suddenly Changed Stance After Profits On March 28, the 5 accounts traded using the exact same method and made profits. When applying for withdrawal, the platform for the first time deemed it a \"violation,\" only allowing withdrawal of the principal. The platform's email claimed violation of Client Agreement Clause 9.7 \"Abuse of Liquidity Testing," but did not provide any specific order numbers, times, or evidence. They only deducted my rebate of $42.15. 4. Core Question Same method: Compliant during losses, violation during profits. The platform's determination criteria depend on the profit/loss outcome, not the trading behavior itself. This contradicts the dual promises made by the online customer service and the account manager before account opening. 5. Demands Honor all profits from the 5 clients (approximately $6003.01); Reverse the deduction from my rebate. Evidence: I have preserved the online chat records, multiple communication records with the account manager (including the supervisor's reply), screenshots of platform emails, and trading records, which I can provide at any time. Contact: Agent account 6108606, email 18076560898@163.com ETO Markets has multiple complaints about inability to withdraw after profits, not an isolated case. Thank you, ForexEye staff, for your assistance! Note: The above screenshots are only part of the evidence; I can provide more at any time if needed.