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اردو
Resolved
Deliberately blocking customer withdrawals
Mediating Parties 
Exness
Issue
Unable to Withdraw
Requirement
Withdrawal
Settlement Amount
$5,055(USD)
Time
36 day 36 Minutes
Mediation Status
Hong Kong07-18
Automatic completion after timeout 
WikiFX Mediation Center
WikiFX Mediation Center30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
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Hong Kong06-15
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WikiFX Overseas Customer ServiceContact Broker
Hong Kong06-15
Verified WikiFX Mediation Center
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Australia06-12
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AJIAN
AJIANI never thought that one day EX would actually block a customer's withdrawal of $5000. First of all, since deposits and withdrawals are all in cryptocurrency, EX actually asked me to provide proof of income! After I provided it, they still gave me all kinds of difficulties. To be honest, please tell me, EX, how to provide proof of income for cryptocurrency.
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