Latest Exposures

The platform immediately froze my account, rendering it invalid and inaccessible. I can't log in through the official website or mobile app either. This morning, I tried accessing the web version on my computer - the page loaded, but as soon as I contacted customer support, they terminated the chat window. According to previous screenshots, my account balance showed $84,000. While the platform displayed a successful withdrawal of $10 million, the funds never arrived in my account. They've essentially stolen $95,000 from me.

Soolike platform agent (Xu Heng) (Xiao Huang) induced me to open an account on this platform by offering promotional bonuses and deposit incentives around the end of 2024. Throughout 2025, I repeatedly requested withdrawals, only to be denied under various pretexts. Finally, on December 6, 2025, they deleted my backend account and removed all contact information.

It's been two weeks without any payouts, just stuck in review. They keep stalling—from December 17th all the way to now.

Dear Sir/Madam, This matter began on November 24th when I deposited $200,000 pesos into this platform. Initially, everything proceeded normally. However, they soon began pressuring me to deposit more funds, promising a bonus and higher potential earnings. In total, I deposited approximately $1,000,000 pesos. They issued two small refunds to me: one of $14.00 and another of $100.00. Afterwards, I was left to trade mostly on my own, as their communication became infrequent once they had secured my deposits. I managed to accumulate profits totaling $4,762.21 dollars. When I attempted to withdraw $2,000, my request was denied due to lacking residency documentation. Once I had submitted all required documents—including those previously used for deposits—an account manager contacted me. He insisted I needed to invest further, claiming it was necessary to offset other losing positions. I was reluctant, but he was extremely persistent and assured me of success, stating they "knew what they were doing." Before I realized what was happening, all my trades had turned negative, resulting in losses reaching approximately $800,000 dollars.

One moment they claim all materials are ready for verification, then suddenly it's impossible to withdraw—it feels like a scam.

I opened a live trading account with InstaForex a few weeks ago and traded only for few days. During this short time, I made around 224 USD profit by trading XAUUSD and CL with a very small lot size (0.02). Suddenly, InstaForex deducted 215.5 USD from my balance. This was profit from my XAUUSD trades. There was no prior notice or clear explanation. I contacted their support team and also emailed the anti-fraud department. Their replies only mentioned a clause from their agreement. They did not show any specific trade numbers, execution logs, or proof that I violated any rules. I traded manually. I did not use any EA, robot, arbitrage strategy, or high-frequency trading. If a broker cancels a client’s profit, I believe they should provide trade-specific evidence. In my case, this was not done. Because of this experience, I do not trust InstaForex anymore. I am attaching screenshots of my trading history and email replies as evidence.

I have had money in my account for several months and I am unable to withdraw it.... Support is not responding.

Mainland users are not allowed to register and verify, but previous users are neither verified nor allowed to withdraw funds.

Withdrawals have been unavailable since November 27th and have been continuously delayed.

It asked me for 250, then 500, and now 1000.

I am unable to withdraw my cryptocurrencies, and agents are lying when they say I am not registered, even though all my details are there.

Do not use this platform. They can delete transaction records behind the scenes to trigger margin calls, and then freeze your account so you can't log in.

SOOLIKE terminated the partnership in November and replied via email: "Your refund request for account 3****2 has been approved. The refund amount is USD 2,981. Your refund is expected to arrive within approximately 15 business days. Please monitor the changes in your account funds." It has now been over 20 business days, but the refund has still not been received. Emails sent to the platform inquiring about the refund have also gone unanswered. We urge the platform to arrange the refund as soon as possible.

There's still money in there. They just deleted the account outright. How do I contact their customer service to withdraw funds?

630,000 yuan in funds cannot be withdrawn. It has now been 20 days. A few days ago, I consulted the online customer service, who kept telling me to contact my assigned representative. However, my representative is not responding to messages or answering calls. Now, the official website has even shut down the online chat window entirely, and all contact has been lost.

Far East Precious Metal brokerage, in partnership with ACM, is currently unable to process withdrawals. Funds requested for withdrawal on the 17th have not been received as of the 26th.

My father (aged 74) signed a contract in English with the company that owns the financial broker Warren Bowie and Smith. With the idea of multiplying his savings to leave a larger inheritance to his children, he deposited more and more money and in three months lost absolutely all his savings. He does not understand in the slightest how a broker works or the financial instruments he was buying and selling, always on the advice of a broker's representative, who dishonestly told him what to do and made him trade with enormous leverage. My intention is for him to immediately disassociate himself from that site and from any legal ties that could compromise him in the future. If anyone knows of legal advice that can help me interpret the signed contract and find the safest way to end this mess, I would greatly appreciate it. I remain at your disposal and look forward to hearing from you.

Following a legitimate transaction, Morpher Labs GmbH (Austria, operating as Morpher) blocked access to our accounts and halted trading on the stock, preventing us from exiting our position. Approximately USD 400,000 remains inaccessible. This was not a trading loss, margin issue, or user error. Since then, there has been no written explanation, no defined release process, no timeline, and no meaningful escalation path. Posting this to document the facts and to see if others have experienced similar account blocks or trade halts.

As a MultiBank client, my MT4 platform now shows that my account has been restricted and suspended. Their account manager emailed me, stating that I needed to reapply for a new account on their official website to download a new MT4. After logging in and submitting the application, the system confirmed my submission was successful. Their customer service representative told me to wait for approval, but I have received no response since. My old account can no longer be used, and I cannot log in to their backend website either. Their support staff claimed my account had become dormant and was under regulatory scrutiny. I truly cannot understand why my account was locked. Although I trade infrequently, trading frequency is a matter of personal risk management—just like owning a car that’s rarely driven doesn’t mean the police should revoke your driver’s license. No country has such an unreasonable law. Moreover, I was never notified in advance about the reason for restricting my account, which also makes the procedure unlawful.

Trash platform, won't allow withdrawals. Directly submitted identity verification failed, can't reach customer service.