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Resolved
Slippage caused a lot of losses, which is unexpected. So I added positions, causing the forced liquidation. I expect that the platform should compensate me.
Object
Exness
Issue
Severe Slippage
Requirement
other
Amount
$1,770(USD)
Time
31day19hour
Mediation Progress
Hong Kong2020-09-20
Resolved
Fantasy
FantasySensitive information
This content involves sensitive information, so it's hidden by WikiFX
Hong Kong2020-08-20
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2020-08-20
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2020-08-19
Start MediationFantasy
FantasySlippage caused a lot of losses, which is unexpected. But the customer service said it's normal.
Start Mediation
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Exness claimed that the slippage is a normal phenomenon.
China
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Exness owe agents commissions. The commission was miscalculated and didn’t compensate for four months
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