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Resolved
Exness owe agents commissions. The commission was miscalculated and didn’t compensate for four months
Object
Exness
Issue
Others
Requirement
other
Amount
$740(USD)
Time
30day1hour
Mediation Progress
Hong Kong2020-10-03
Resolved
ZHONGYINGFANYONGWANG
ZHONGYINGFANYONGWANGCyprus2020-09-03
ReplyExness
The case for this commission reissue has been processed manually, because it needs to be manually calculated and confirmed, so it will take some time.
Reply
Hong Kong2020-09-03
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2020-09-03
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2020-09-03
Start MediationZHONGYINGFANYONGWANG
ZHONGYINGFANYONGWANGI’m a senior agent of Exness. The rate of commission rebate is 40%. But one of my customers was calculated as 20%, over $700 missing. The customer asked us for the compensation. We compensated the customer but the platform didn’t give the compensation to us. There is no choice but to expose as the problem hasn’t been solved yet.
Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
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