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Resolved
Fraud platform! Unable to withdraw. Different from their advertisement
Object
Exness
Issue
Unable to Withdraw
Requirement
other
Amount
$100(USD)
Time
33day21hour
Mediation Progress
Hong Kong2020-12-20
Resolved
LVHANGZHE2591
LVHANGZHE2591Cyprus2020-11-20
ReplyExness
Withdrawals requested on Exness are automatically operated by the system. Those using the UnionPay withdrawal system will automatically complete within 10-30 minutes. A small part of the withdrawals will fail due to incomplete or mismatch information and then be transferred to the manual processing of financial department after 48 hours. Sorry for such a delay. The company solemnly guarantees the safety of customers' funds and will continuously improve the stability of the deposit and withdrawal system.
Reply
Hong Kong2020-11-17
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2020-11-17
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2020-11-16
Start MediationLVHANGZHE2591
LVHANGZHE2591They advertised that the deposit and withdrawal can arrive immediately. But it has been a week. The customer service keep delaying.
Start Mediation
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