The customer used OTC365 to withdraw money on December 3. At the time the real-time exchange rate on the OTC platform was lower than the UnionPay exchange rate. The withdrawal amount received by customers decreased relatively. Our platform itself cannot control the rules of third-party withdrawal channels, thus we hope customers check the rates before withdrawal. I have appealed to the OTC regarding the customer’s complaint, and the customer service will immediately notify the customer once receiving the result

There is chat history. Tell me to go to OTC365 to ask about the exhcnage rate. Deduct my money with unethical behaviour. There is no exhcange rates on OTC365 web. How can I view? How can I be happy after you deduct over 200? The customer service asked for my phone number and explained this for me. But he just said the strenghthes of OTC. Why didn't you notice us when the exhcange rate flluctuated greatly. The ysaid they'll help me report to superior. I have the recording of our conversation. I'm sppechless for this. Besides, there is severe slippage, which can wipe out small positions easily. I won't invest here anymore!!!!