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Resolved
Fraud platform unable to withdraw
Object
Exness
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$3,680(USD)
Time
37day11hour
Mediation Progress
Hong Kong2021-12-28
Solved after user's confirmation
Mustard
MustardCyprus2021-12-03
ReplyExness
Dear customer, in terms of your problem, please contact the official 24h customer service, or email the official customer service support@exness.com (ensure the correct mailbox. Please pay attention to your mailbox and reply it, or contact the official 24h customer service if you have reported the problem. Thank you.
Reply
Hong Kong2021-11-22
Supplemental MaterialsMustard
Mustard59022741
Supplemental Materials
Hong Kong2021-11-22
Reply
WikiFX Mediation Center
WikiFX Mediation CenterDear customer, please provide the correct MT4/5 trading account, thank you.
Reply
Hong Kong2021-11-22
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2021-11-22
VerifiedWikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2021-11-20
Start MediationMustard
MustardUnable to withdraw and the customer service does not help you to solve the problem. A fraud platform, please be aware.
Start Mediation
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