In terms of the gold spread, please note that we offer a floating spread which grows or shrinks according to the market fluactuation (about the trading of currency pairs with floating spread, the spread will change in line with the special environment in the market, and it is likely to increase as much as 3-5 times of the average or even more during the market fluctuation. Please take the following contract rule as reference https://www.exness-trade.com/zh/contractspecifications/#standard, which shows the average spread of the previous business day. Thank you for the understanding and cooperation.

Dear customer, please contact the platform 24h customer service in terms of your problem details, or send an email to the official customer service at support@exness.com (ensure the corrrect email address) with your registered email. Reply the email or consult the official 24h customer service for help, if you contacted us before. Thank you.

The spread of the platform is too high and too blackhearted. It should be profitable, but it displays a loss in trading list. Trash platform.