In terms of the expanded spread about your account, please provide your phone password and order number, as well as problem details so that we can check it for you. At the same time, you need to offer the log file of that day: go to the MT4 trading platform and follow the steps "File" - "Data center" - "Logs", and send the logs to us by email, thanks for your cooperation.

The spread of my account 16134956 suddenly widened during the trading process on Feb. 24, 2022. Also. I cannot deposit and lock the position which leads the liquidation of the account. And, I cannot deposit to do it again. It does not just happen once. Everytime there is a chance, the spread will be widened and cannot deposit.