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Resolved
The trading software has been unavailable since 9:00 pm, the system is not working, no orders can be placed, and positions cannot be closed. Tonight, the gold market has surged, and the loss is huge!
Object
Exness
Issue
Others
Requirement
other
Amount
$500(USD)
Time
49day17hour
Mediation Progress
Hong Kong2022-07-08
Resolved
FX4285230383
FX4285230383Cyprus2022-06-08
ReplyExness
Dear customer, in terms of your problem, please provide the details of your account and order to the official customer service by email at support@tmgm.com. And we will reply you after an investigation. Thank you.
Reply
Hong Kong2022-05-19
Supplemental MaterialsFX4285230383
FX4285230383I have recorded the video that the system does not work, but I can not upload it. If needed, I can provide it to the customer service at any time.
Supplemental Materials
Hong Kong2022-05-20
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-05-20
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-05-19
Start MediationFX4285230383
FX4285230383The trading software has been unavailable since 9:00 pm, the system is not working, no orders can be placed, and positions cannot be closed. Tonight, the gold market has surged, and the loss is huge!
Start Mediation
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