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Resolved
account 4924455 slippage refund
Object
Exness
Issue
Severe Slippage
Requirement
compensation
Amount
$35(USD)
Time
3day18hour
Mediation Progress
Philippines2022-10-20
Solved after user's confirmation
jon5027
jon5027Cyprus2022-10-19
ReplyExness
Dear user, thank you for choosing exness, we are deeply sorry for your complaint, please reach out to our customer service, and we will follow up the case. Thank you for supporting Exness. Have a good time!
Reply
Hong Kong2022-10-17
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-10-17
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Philippines2022-10-16
Start Mediationjon5027
jon5027Severe slippage issue:
For orders 65854771 & 66041476 occurred last sept 30 for usdjpy. Total loss was 35.22 usd. Hoping for refund.
Start Mediation
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