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Resolved
Is this a slippage or a data problem?
Object
Exness
Issue
Others
Requirement
compensation
Amount
$47(USD)
Time
62day23hour
Mediation Progress
Hong Kong2022-12-29
Resolved
Cyprus2022-11-29
ReplyExness
Dear customer, with respect to the problem, you can reach out to the 24 hours customer service for help, or send the information by your registered email at our platform to the official customer service - support@exness.com (ensure the correct email address). If you contacted us before, please still reply to the email or consult the official 24 hours customer service. Have a good time.
Reply
Hong Kong2022-11-10
Supplemental Materials
I am wondering when I will receive a reasonable explanation. It has been a long time.
Supplemental Materials
Hong Kong2022-10-27
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-10-27
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-10-27
Start Mediation
I consulted customer service in the background, and the result told me that I want to convert the exchange rate? Strangely, it was originally a standard contract USD account, and this has never been the case in trading. Just want my dozens of dollars?
Start Mediation
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