With reference to the account review, we have asked the relevant department again about the result. You will be informed once we get it. Please wait patiently. Thank you for the understanding and cooperation. If you need any help, please contact us by the following information - 24 hours free hotline 400 120 30 53, online customer service or support@exness.com

Dear customer, with respect to the problem, you can reach out to the 24 hours customer service for help, or send the information by your registered email at our platform to the official customer service - support@exness.com (ensure the correct email address). If you contacted us before, please still reply to the email or consult the official 24 hours customer service. Have a good time.

I trade on the exness platform. I applied for a withdrawal in October. I received an email from the platform on 10.5. I provided all the proofs according to the requirements of the email. I still haven’t received any positive reply from the platform. There was a problem of personal information verification failure in the middle , Passed the verification after resubmitting the information through the customer service. Up to now, the account is still unable to trade and cannot withdraw funds. I hope you can help me mediate the problem of inability to withdraw funds. Thank you