Dear customer, with respect to your problem, you can reach out to the platform 24 hours customer service for help, or send an email to the official customer service - support@exness.com (ensure the correct email address) with your registered email at our platform. If you contacted us, please still reply to the email or contact the 24 hours online customer service for help. Have a good time.

The first time gold rushed up in the afternoon, it only reached around 1807.5. The following screenshots are the screenshots of DBG and TMGM at that time. There is also a screenshot of EXNESS No. 9 server at that time. It did not reach 1808. My server reached 1808. This slippage obviously something is wrong. I sent it to the platform, and the platform asked me to read the historical records myself. This is the problem, other platforms have not arrived, including other servers, and I have used it. Resulting in a loss of $1,300.