Amount resolved within one month(USD)
$520,016

Number of People Resolved
15325

Amount resolved within one month(USD)
$520,016
Number of People Resolved
15325
Resolved
Not allowing withdrawal of profits.Deposited $1000, made profits but the Yixin platform doesn't allow withdrawal. Everyone be careful not to be scammed, after making profits you have to complete 100 hands before they allow withdrawal. If your capital is lost, you can't complete it, you can only lose. If you win, they don't allow withdrawal, it's a gold swallowing beast! Everyone, beware of this fraudulent platform!
easyMarkets
Hong Kong
11-23
Resolved
Unable to withdrawThey claimed I am linked to someone or something, which doesn't make sense because I'm trading from home. Profits made can't be withdrawn.
XM
Hong Kong
11-23
Resolved
WithdrawalFrom the 9th when I requested a withdrawal until the 14th, it has not been processed. My withdrawal request has been returned to my live account. Now they are asking for my bank statement.
XM
Indonesia
11-22
Resolved
XM does not allow profits to be withdrawn.A friend recommended the XM trading platform website, saying they were running a promotion. I deposited 1000 USD and received a bonus of 200 USD, totaling 1200 USD. I made a profit of 1298 USD in trades, but the platform only allowed me to withdraw the initial 1000 USD and only to a bank card. The transaction fee caused a loss of 20 USD. The withdrawal was flagged by the bank's risk control. They didn't even release my profits. This was my first deposit and trade, and I ask the platform to appeal for my losses. Thank you!
XM
Hong Kong
11-22
Resolved
Unplugging the network cable, sudden data interruption during trading, customer service callsUnplugging the network cable, sudden data interruption during trading, customer service not answering calls, online support not responding
Exness
Hong Kong
11-21
Resolved
Stuck for an hour, first time encountering this.It suddenly got stuck today, unable to connect to the server or reach customer service.
Exness
Hong Kong
11-21
Resolved
The chuck platform cannot be logged in.The platform is stuck and unable to close positions or trade.
Exness
Hong Kong
11-21
Resolved
First, I couldn't log in, and now after logging in, the system has been frozen for an hour with no operation possible.First, I couldn't log in, and now after logging in, the system has been frozen for an hour with no operation possible. This kind of situation happens frequently, which is really frustrating.
Exness
Hong Kong
11-21
Resolved
Unable to log inUnable to trade, there are orders that cannot be stopped loss.
Exness
Hong Kong
11-21
Resolved
Unable to withdrawDeposited using bank card. After refunding the principal to the bank card, I cannot withdraw the profit. Sought assistance from relevant departments but the issue remains unresolved due to continuous delays.
Exness
Malaysia
11-21
Resolved
The platform is frozen and unresponsive.The platform is frozen and unresponsive.
Exness
Hong Kong
11-21
Resolved
The platform is frozen and unresponsive.The platform is frozen and unresponsive.
Exness
Hong Kong
11-21
Resolved
Unable to deposit money into account, and customer service can't resolve it.Transferred deposit using EUI, but the account still shows no inflow. Can't reach or resolve with customer service.
Exness
Hong Kong
11-21
Resolved
Withdrawal deducts profitsHaven't played for a few days, profits were deducted from withdrawal without reason.
XM
Hong Kong
11-21
Resolved
They won't let me trade for no reasonThey won't let me trade for no reason, it's always stuck, and I can't withdraw money.
Exness
Hong Kong
11-21
Resolved
Platform account lockedThe platform data is not updating, operations cannot be performed, withdrawals are unavailable, and customer service cannot be reached.
Exness
Hong Kong
11-21
Resolved
My profitable fund not Withdrawal since 10 daysDear Vantage Markets Support Team, I am facing an issue while trying to withdraw funds from my account. Account Number: 16250244 Platform: 5th SWAP-FREE Standard STP Balance: 139,879.50 USD Whenever I try to submit a withdrawal request, I receive the following message on screen: "Unfortunately, you are currently unable to submit a withdrawal request. Please contact support@vantagemarkets.com for more information." Kindly check my account and let me know the reason for this issue. Please guide me on how I can successfully process my withdrawal. Thank you for your prompt assistance. Best regards, Pappu Kumar Yadav
Vantage
India
11-21
Resolved
Unscrupulous platform, not giving the bonus and even taking my capital.Garbage platform, don't trust it, they've taken all my capital.
XM
Hong Kong
11-20
Resolved
System crash caused no account data, unable to deposit.Platform system issues prevented deposits, leading to a margin call, and it still hasn't been resolved.
Exness
Hong Kong
11-20
Resolved
What's going on with the withdrawal being rejected and still processing?What's going on with the withdrawal being rejected and still processing?
Exness
Hong Kong
11-20
Amount resolved within one month(USD)
$520,016

Accumulative Amount Resolved
$67,602,530(USD)

Number of People Resolved
15,325

Processing Speed(day/case)
39
